Services disrupted in 39 RTO offices across Gujarat as Sarathi portal crashes
15,000 applicants faced difficulties as driving licence-related services came to a standstill
By Capital Kranti desk, Gandhinagar · Editor: Parth Thakkar
5 November 2026, 5:25 am · 1 min read
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Operations were disrupted in 39 Regional Transport Offices across Gujarat, including Ahmedabad, on Tuesday morning due to the Sarathi portal failing to function. According to a report by DeshGujarat, approximately 15,000 applicants were affected by this technical glitch.
Almost all services, including learning licence tests, driving licence renewals, and corrections or changes to existing licences, were affected by this issue. In Ahmedabad, learning licence tests at various ITIs also had to be cancelled.
Due to the inability to access the portal, applicants with scheduled appointments were unable to complete their work, forcing them to seek new appointments. This resulted in further delays for the applicants.
The Sarathi portal is the central online platform for driving licence-related services.
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