Passengers express outrage as IndiGo flight cancelled at Ahmedabad airport

Passengers expressed strong resentment after an IndiGo Airlines flight from Ahmedabad to Nashik was cancelled at the last minute at Ahmedabad airport, according to a report by TV9 Gujarati.

Passengers stated that they had completed all boarding processes and had also deposited their luggage with the airline. After all these processes were completed, they were informed of the flight's cancellation just one hour before its scheduled time. This decision led to chaos at the airport and passengers had to face significant difficulties.

The alternative route offered by the airline for passengers to reach Nashik was not found satisfactory by the passengers. IndiGo had instructed passengers to go from Ahmedabad to Mumbai and then reach Nashik by road. According to the passengers, it takes approximately 6 hours to reach Nashik directly from Ahmedabad, whereas travelling by road from Mumbai alone takes at least 4 hours. In this manner, travelling via Mumbai was causing a waste of both time and money.

Describing their difficulty, one passenger said that previously their flight from Hyderabad to Ahmedabad was also cancelled and they were brought to Ahmedabad, and now a similar situation has arisen again. Passengers have demanded that the airline provide the exact reason for the flight cancellation, provide a full refund to the affected passengers, and pay appropriate compensation for the inconvenience caused to them. Passengers also questioned why they were not informed in a timely manner regarding the flight cancellation. Passengers allege that despite their protest, no clarification or satisfactory response has been received from the airline.