Indian companies are now using Artificial Intelligence on a large scale

Companies operating in India have made a major shift in their method of adopting Artificial Intelligence (AI) technology. Compared to earlier, companies are now using this technology on a large scale, which is providing them tangible benefits such as increasing work speed along with saving time and costs.

Shailendra Kumar, Senior Vice President and Regional Managing Director of Oracle India, stated in a statement given to news agency PTI that until about one and a half years ago, most companies were using AI only as small-scale pilot projects. However, the situation has now changed and companies are implementing it at a widespread level.

According to Shailendra Kumar, Indian companies do not lag behind in adopting new technology, but they first attempt to understand the benefits derived from it. Companies focus on whether the use of AI will save their time or reduce costs and how much simpler the working method will become. Earlier, there were doubts in companies regarding security and performance, but when the benefits of the technology became clearly visible, they began to adopt it rapidly.

However, some challenges have also emerged in this rapid implementation of AI. Kumar stated that cost is a major challenge, in addition to issues such as shortage of skilled manpower and infrastructure being important. To overcome the lack of skills, Oracle is working together with universities, colleges, and state governments. Under these programs, students are being provided training, which also includes Industrial Training Institutes (ITI) and polytechnic institutions. To combat the infrastructure challenge, new data centres are being established in the country.

Speaking about the human role and governance in the use of AI, Kumar said that organisations must have experts who can verify whether AI is providing correct results and whether it is being used only for the intended purpose. He also noted that as the industry advances, changes will also be seen in the rules and laws related to AI. He also mentioned instances of AI models going beyond their self-determined limits, i.e., becoming ‘Rogue’.

Oracle India has been operating in India for the last 33 years and has a presence in more than 15 cities in the country. The company has been growing at double-digit rates in India for the last 10 years. Oracle's largest business comes from the banking sector, followed by the government sector. All four telecom companies in India also use Oracle's services. In the next 3 to 5 years, the company's priority will be to further accelerate business growth by leveraging the potential of the Indian market.