PVR Inox counter sealed in Bengaluru for serving drinks in old cups
Health department took action following customer complaints and a viral video.
By Capital Kranti desk, Gandhinagar · Editor: Parth Thakkar
6 November 2026, 2:25 pm · 3 min read
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According to NDTV reports, a beverage canteen at the PVR Inox theatre in Bengaluru, Karnataka, has been sealed for violating food safety regulations. This action was taken at the PVR Inox outlet located at the Forum Mall in the city. Serious complaints had been raised here that soft drinks and juices were being served to customers in previously used old paper cups. This entire matter came to light when a customer viralized a video regarding this on social media.
According to NDTV's report, a person who visited the PVR Cinema at the Forum Mall near Konanakunte Cross in Bengaluru claimed that soft drinks were being given to customers in previously used cups at the canteen inside the theatre. This person surrounded the staff members on the spot, questioned them publicly, and made a video of it. This video went viral rapidly on social media, following which the administration and health department sprang into action.
Based on the viral video and the official complaint of customers, the Health Department of the Karnataka Government took immediate cognizance of this matter. A team of Food Safety Officers from the Health and Family Welfare Department immediately reached the spot and conducted a surprise inspection of the PVR Inox outlet located at Forum Mall. During this inspection, it came to the notice of the officials that food safety rules were being severely violated. Following the inspection, the food safety officers slapped an official notice on the theatre management regarding the cups used for serving juice and beverages to customers. Along with this, taking immediate steps, the officials ordered the complete closure of the juice sales counter of PVR Inox and sealed it.
Regarding this entire incident, Karnataka's Health and Family Welfare Minister U.T. Khader gave official information by making a post on the social media platform 'X'. The minister stated that prompt action was taken by the administration as soon as the department received the complaint. He stated in clear words that food safety and health regulations are the same for everyone, whether it is a big brand or a small vendor.
According to NDTV's report, Minister U.T. Khader wrote in his social media post, "Our Health Department (DHFWKA) Food Safety Officers have acted on a complaint regarding the cups used for serving juice to customers at PVR Inox, Forum Mall, Konanakunte Cross, Bengaluru. During the inspection, officials found evidence of violation of food safety regulations. A notice has been issued to this establishment and its juice counter has been shut down. When it comes to food safety, the same rules apply to everyone, from big brands to small vendors."
Officials have stated that further legal proceedings under the prevailing food safety rules have also been initiated in this matter.
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